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Ordering & Shipping Info

Last ordering dates for Christmas 2018

Please place orders by the date for your region to receive them in time for Christmas. Dates are based on the last posting dates given by Royal Mail, I’m afraid that I’m unable to make any guarantee that the orders will arrive in time. After these dates orders will still be posted out within 2 working days, but it’s unlikely they would arrive with you in time for Christmas.

UK: Tuesday 18th December

WESTERN EUROPE: Monday 10th December

USA: Friday 7th December

CANADA, ASIA, EASTERN EUROPE, AUSTRALIA & NZ and REST OF WORLD : Saturday 1st December

Payment

You can pay by Paypal, this is quick and secure. You can use paypal to pay with most credit/debit cards, without having a paypal account.

Shipping

UK: £1.50

EUROPE: £2.50

REST OF WORLD: £3.50

I aim to post all items within 3 working days of payment. I will contact you if there is going to be any delay.

UK orders are posted by Royal mail first class as standard. This usually will arrive within 1-2 days of me posting it out, but can take longer at busy times such as Christmas. Special Delivery will arrive 1 day after posting.

International orders are sent by Airmail, delivery times below are an estimate based on Royal Mail quotes and can take longer, especially at busy times.

  • Western Europe: 3-7 working day
  • Eastern Europe: 5-9 working days
  • Rest of the world: 7-15 working days

Please be aware that any import taxes are to be paid by the customer.

Returns

I hope you will be happy with your item, but if for any reason you are not then please contact me within 7 days of receiving your item to arrange a refund or exchange. Unfortunately I cannot refund the return postage costs unless an item is faulty.

I hope you’ve found all the information you need here, but if you have any questions, don’t hesitate to contact me using the email address below.

ENVIRONMENTAL POLICY

I use 100% recycled paper and card wherever possible. I use biodegradable, compostable corn starch packets instead of regular plastic in my packaging. In the studio I recycle all offcuts and reuse packaging etc. wherever possible.